ELP Product feedback

According to Joel Munson from ISP, they have constituents experiencing issues uploading the required training documents. It is giving an error because the "required" box is at the bottom of the webpage, and applicants are unable to see it and unde...

E-Mail from Grant Puls (ISP) - "Can Tim, by chance, make a change to these applications? I do not feel comfortable making the changes for the Firearm Dealer applications (430 ILCS 68 R Firearm Dealer License Certification Renewal, both regular and...

There are 4 optional affiliations and I am required to select 1 of them. Cannot require all and if none are required, there is no check

The FDLC application requires a form “FFL Validity Affidavit” that ISP does not require. Can you please remove this as a requirement on the application?

Need ability to search FDLC license (held by a business) by employee first/last name on the associated employee list. In other words, search for the employee name and find the FDLC license of the business he/she works for.

Could we simply have it auto save to the last completed page, or even better, simply have it save the page where they are in the process? Maybe a more concise popup notification would work better. For example, clicking on the Save and Exit (on a p...

Update the conditional logic to work with Multiple Choice Questions and Multiple Select questions.

Add County to the Standard Fields for both Mailing and Physical addresses. Implementation Team is having to create this as a custom field for every agency we are onboarding. This means the field is not with the rest of the address section and resu...

Have the ability to define canned statements that can then be selected to add to the following Notes/Comments areas: Reject for Resubmission Constituent Notes Deny Constituent Notes Task Comments

Do not show the payment options on a Resubmission if there are no fees associated with resubmitting. Bug - Engineering knows